ATLAS SUPPORT

Let’s get you
back to exploring.

Have a question, found a bug, or spotted something that needs a closer look? Get in touch.

Progress not appearing on another device?

Make sure both devices use the same Apple Account and have iCloud enabled. Open Atlas on each device and give changes time to arrive. On Mac, you can also choose Refresh from iCloud in Settings.

Don’t delete or reinstall the app to troubleshoot sync. Contact support first, especially if one device has progress that hasn’t appeared on the other.

Practicing with a friend?

On Learn, select the people button to open guest mode. On Mac, you can also use Settings. Guest practice is separate from your progress. End guest mode to return to your profile.

Something isn’t working?

Tell me your device model and operating system version, what you expected, and what happened instead. A screenshot can help; please crop out personal information.

Spotted an issue with a country or map?

Send the country name and the fact or map area in question. Facts have source links in the app. Country boundaries follow the bundled map dataset, including its treatment of disputed borders.

Looking for the App Store download?